Inquiry privacy notice
Effective: 18 October 2026 · Notice version: m31-inquiry-2026-10-18-90d
This notice applies to online inquiries submitted to this website.
Data controller: SABOO THAILAND copy
Operator contact details
Information collected
We store your name, email, subject and message, the notice version and time of consent, submission and processing times, and handling status. A daily security identifier derived from the connection IP helps prevent excessive submissions. The inquiry record does not store the original IP.
Purpose and consent
The information is used to review and answer inquiries, maintain handling records and prevent abusive or repeated submissions. It is not consent to advertising. Without the required details and processing consent, you cannot submit this online form. Do not include identity numbers, passports, payment card details, health information or other unnecessary sensitive information.
Retention and deletion
New inquiries submitted with consent to this default notice are kept for 90 days from submission, then removed from the primary store by a daily cleanup job. Copies separately exported or transferred to another business system are managed by the operator. Recovery backups expire according to the provider lifecycle and may not disappear immediately when the primary record is deleted.
Access and service providers
Authorized site and company staff can review inquiries. M31 Web supplies the submission and administration service using Cloudflare hosting and database infrastructure. Processing may occur locally or internationally on provider infrastructure; storage exclusively in one country is not promised. Inquiry content is not provided for sale or advertising without a separate arrangement.
Your requests and withdrawal
You may contact the operator to request access, correction, deletion, restricted processing or withdrawal of consent. Proportionate identity checks may be necessary. Withdrawal does not affect earlier processing and may prevent further replies. Unresolved privacy concerns may be raised with your relevant data protection authority.
Scope
Accounts, orders, payments, delivery, bookings and optional visitor analytics have their own notices and settings. Consent to an inquiry does not grant consent to those activities. Infrastructure security logs for web requests follow the provider policies.